Organization Effectiveness consultant, author and seminar leader specializing in leadership, teambuilding, creativity and change strategies resulting in improved productivity. Computer literate (HTML, MSWord, PowerPoint, Excel, Quark, Indesign).

Kaleidosystems, Inc. Columbia, MD

Owner, Consultant and Educator, 1992-Present

• Coach executives, managers and supervisors to achieve higher staff productivity and strategic alignment. Design and deliver customized programs to reach company goals.

• Conduct profiles and assessments to determine organizational, team and personal effectiveness.

• Design programs, seminars and training efforts aimed at productivity and quality improvement.

• Teach graduate level programs and certificates in leadership, change management and organization development in the US and abroad as adjunct faculty (Johns Hopkins University, University of Phoenix and Fachhoschule Konstance, Germany).

• Write and publish articles on leadership, strategic change and human resources.

• Featured on television: Panelist for human resource challenges facing high technology (cable TV, business channel 15, Howard County), featured on WJZ presenting career transition seminar, featured on WJZ demonstrating mask-making techniques.

• Managed logistics and operated within budget allocations for national conference with over 900 attendees and 150 presenters.

• Industry experience includes healthcare, electronics manufacturing, financial services and non-profits.

Frederick Memorial Hospital, Frederick, MD

Director, Human Resources Development, 1991-1994

• Designed and launched multi-year phased curriculum for 165 executives, directors and managers, resulting in 60% improvement in processes. Aligned program with quality initiatives.

• Custom-designed and facilitated executive and director level team building, strategic planning and process improvement projects leading to increased efficiency and reduced costs.

• Coached managers in employee performance counseling, personal career planning and goal setting skills which increased their efficiency, comfort and ability.

• Initiated internships with local college, obtaining qualified staff while reducing labor costs.
  

Westinghouse Electric Corporation, Electronic Systems Group, Baltimore, MD

Director, Leadership Education and Training, CCD Operations, 1988-1991

• Researched, designed and delivered award winning quality improvement project which met the Malcolm Baldrige National Quality Award criteria, and became a model for corporate initiatives.

• Designed and delivered customized process and quality improvement seminars resulting in 50% reduction in manufacturing cycle time.

• Managed and designed customized seminars resulting in 170 certified facilitators and 5000 trained employees.

• Designed, coordinated and launched quality team leader course which improved meeting management and creative problem solving skills of 200 team leaders.

• Consistently operated within budget and schedule requirements.
  

Previous related experience includes progressive growth in:

Computer Training for customized software product, Materials management for DoD products, Insurance Administration, Retail Management and Merchandise Coordination.

National Extension Assn. of Family and Consumer Sciences (NEAFCS): "Getting Success to Come to You"

Howard County Chamber of Commerce: "Launching Creativity"

Risk Management Assn: "Be a Survivor: Networking for the New Millennium"

National Association for Women Business Owners: "Enhancing Creativity: Using the other 99% of your Brain"

American Society for Women Accountants (ASWA): "Navigating Change" and "Launching Creativity"

Business Women's Network: "Using the other 99% of your Brain - Enhance Creativity and Intuition"

American Society for Training and Development (ASTD), National Conference: "Instructional Design Technologies: Masks as an Intervention," 1993

Organization Development Network (ODN), National Conference: Presented and Published

• "Myths, Masks and Metaphors as Diagnostic Tools," 1993
• "Myths, Masks and Metaphors: Tools for Organizational Analysis," 1992
• "TQM and Organizational Development," 1991

American Society for Training & Development: "MBTI in Healthcare"

Chesapeake Bay Organization Development Network

• "Myths, Masks and Metaphors: Tools for Organizational Analysis"
• "TQM and Organizational Development"
• "Masks and Story Telling"
• "Measuring Interventions"

Continuing Education for Public Officials, Sentient Systems, California: Adjunct Faculty

• "Enhancing Your Intuition"
• "Improving Your Professional Image," 1990
• "Influencing Others"
• "Increasing Motivation," 1991

Civic and Community Programs: Customized Seminars

• Team Leadership
• Resolving Conflict
• Vision Clarification
• Myers-Briggs Type Indicator

M.S.	Applied Behavioral Science, Organization Development, 1990	Johns Hopkins University
Certificate	Hopkins Fellows in Change Management, 1989	Johns HopkinsUniversity
B.S.	Applied Design, Public Relations, Cum Laude,1980	University of Maryland
Qualified	Myers-Briggs Type Indicator, 1991, Center for Applications of Psychological Type
Certificate	Journey Guides, 1996, Mt. Vernon Center for Transpersonal Psychology
Certificate	Voice of the Customer, Facilitator, 1994, ODI
Certificate	Quality Work Group Education, Facilitator, 1989, Philip Crosby Associates
Certificate	No Real Winners: Sexual Harassment in Academia, Facilitator, 1995, United Educators Insurance Risk Retention Group, Inc.

• Nominee: 2000 Equal Business Opportunity Awards for "Outstanding Business Achievement"
• Westinghouse "Special Award" for Outstanding Performance
• Nominee: Westinghouse "President's Quality Award"
• Phi Kappa Phi Honor Society and Outstanding Student Award
• Special Mention for Arts Coverage by National Collegiate Press
• Outstanding Student Awards for Journalism and Editing

• Foreign-Born Information Referral Network: President
• Business Women's Network: Director of Programs and former Women's Fair Workshop Chair
• Howard County Chamber of Commerce: Ambassador
• Society of Human Resources Management & Howard County Human Resource Management
• American Society of Training and Development
• Chesapeake Organization Development Network: Board of Directors, '96 & '98, Newsletter Editor, Program Chair
• Organization Development Network: National Conference Chair: Logistics
• Johns Hopkins Fellows Alumni Association: Newsletter Editor, Special Events and Programs, '92-'96
• Toastmasters (Westinghouse): Past Vice President, Educational Vice President and News Editor